Effective Date: August 2026

At Reptixa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Shipping and billing address
Company information (if applicable)
Payment details (processed securely through third-party payment providers)
IP address, browser type, and device information
Website usage and analytics data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Respond to inquiries
Improve our website and services
Send order updates and important notifications
Comply with legal and regulatory requirements
Prevent fraud and enhance website security

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences. You can manage or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

Shipping and logistics providers
Payment processing partners
Government authorities when required by law
Trusted service providers assisting with website operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. International Transfers

As an international reptile export company, your information may be processed or transferred to countries outside your location where necessary to complete your order or comply with export regulations.

7. Your Rights

Depending on your local laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Our website and services are intended for individuals who are legally permitted to purchase reptiles in their jurisdiction. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact Us page or via our official email address.